- September 30, 2022
- Posted by: AccSource BD team
- Category: Uncategorized
So, someone who has the reputation of being the best in your line of work, but doesn’t work well with his/her colleagues; does it amount to anything? Some major professional skills for working cannot be taught in a class and assessed on paper. Such traits which can otherwise be summarised as soft skills are essential for a great career.
A simple reason soft skills are so admired is that they aid human connections. As per the Monster Future of Work Report, employers choose teamwork, interaction, critical thinking, collaboration, and problem-solving as major soft skills when recruiting.
What are soft skills?
Unlike Hard skills/core skills that can be assessed and proven, soft skills are intangible and not as easy to quantify. The Society for Human Resource Management research states that technical abilities like math and comprehension are not appreciated as much as soft skills, meaning you need to add more to your resume than good sales numbers. Soft skills are essentially in direct correlation to behavioral and personality traits.
Examples of soft skills
Why employees need it: Both verbal and written communication abilities hold great importance in the workplace as they set the tone for people to consider you. They boost your ability to develop relations with co-workers and help you extract desired expectations from your employer to deliver precise work.
Why employers want it: Workers with good communication skills are more productive. If you express an assignment’s who, what, when, and why, you’ll be in demand.
Tips to gain: A good way to sharpen your communication abilities is to join public speaking workshops.
Why employees need it: A company’s success doesn’t depend on one person’s success but on many people working for a common objective. When workers collaboratively work, everyone wins.
Why employers want it: Employers help to develop a worker-friendly culture which helps in employee retention and attraction of top talents. It further helps in collaborative work and strengthens the quality of work.
Tips to gain: To generate teamwork, develop friendly work culture, and develop a good rapport.
Why employees need it: If something is not working right, you can take action. Knowing how to make it work can make you indispensable to a manager.
Why employers want it: Companies like problem-solvers to handle unexpected challenges.
Tips to gain: If a problem crops up, address it and bring it to your boss’s attention.
4. Critical thinking
Why employees need it: Data is useless if you don’t know its interpretation. Being a critical thinker can help you make work better.
Why employers want it: Companies look for critical thinkers with a fresh point of view and offer solutions to help the company get ahead in the competition.
Tips to gain: To become a critical observer, you should know how to assess and use information. Observe the flow of information to know the major aspects and improve business operations.
Why finding soft skills have become so difficult?
The global talent shortage has reached its peak, with 83% of companies finding it tough to fill roles, according to the Manpower Group Employment Outlook Survey.
The biggest shortage is in construction, wholesale and retail trade, telecom and communication, IT, manufacturing, and Media and Communication. So, whoever has the talent has a future.
Companies are finding it tough to find the right candidate with the needed skillset for specific professions. They also find it tough to find specific soft skills in applicants’ reasoning, critical thinking, problem-solving, leadership, social skills, originality, and creativity.
As companies emerge from the pandemic, it is a collective opportunity to act with smartness and scale ideas and collaboration across companies. It is time to reshape a better future for workers – offering them better skills, more diversity, and well-being than imagined.
Make time to develop soft skills
While you may find applicants with education and certifications, soft skills have gained more importance over time. Business owners don’t want anyone to deliver a number but a partner who understands their specific situation and helps find answers.
One way to fill in the talent gap is to choose an outsourcing company that can meet your requirements. Choosing a partner who helps you connect better with your client, develop a fundamental relationship, and provide a top-tier experience will take your business to new heights.
Since outsourcing companies consistently train and equip their workforce with hard and soft skills, you can simply use them to your benefit. While your in-house team may take time to understand what went wrong with your client or why your customer is unsatisfied, your skilled offshore partner may unload you with stress by offering the desired help to your customer in no time.
So, offload your menial tasks that bog down your workflow and choose an offshore partner to fill in the talent gap your company lacks. If you want to learn more, give us a call at Accsource.